Technical Support Engineer

Five9

Chennai, India
On-site
Omni-channel communication technologies
Windows operating systems, ms sql, iis
Log analysis and troubleshooting
Five9 is seeking a Technical Support Engineer in Chennai, India, focusing on providing exceptional customer experiences through cloud contact center software. The ideal candidate will have experience in product support, technical issue resolution, and familiarity with communication technologies relevant to contact centers

Job Summary

  • Join us in bringing joy to customer experience.
  • We are expanding our engineering and delivery teams in Bangalore and are seeking passionate professionals to help design, implement, and scale Five9’s next-generation cloud-native services.
  • At Five9, we believe that technology is only as powerful as the people behind it.

Matching Summary

Match Score: 85

Five9 is seeking a Technical Support Engineer in Chennai, India, focusing on providing exceptional customer experiences through cloud contact center software. The ideal candidate will have experience in product support, technical issue resolution, and familiarity with communication technologies relevant to contact centers.

Skills & Requirements

Must-have

  • omni-channel communication technologies
  • Windows operating systems, MS SQL, IIS
  • log analysis and troubleshooting
  • IP Networking, SQL, REST APIs
  • contact center software suites

Nice-to-have

  • team-first culture
  • commitment to excellence
  • outbound contact center products

Key Requirements

  • 2+ years of experience as a product support engineer
  • Hands-on experience on log analysis
  • Familiarity with Linux
  • Experience with contact center software

Work Rights

Not specified

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