Competitive salary; quarterly bonus if targets met...
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Previous customer service experience
Excellent verbal and written english communication
Strong problem-solving skills
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Gain City Best-Electric Pte Ltd is seeking a motivated Ecommerce Operation Executive to efficiently manage customer inquiries and enhance the overall customer experience. The ideal candidate should have a background in customer service, particularly in ecommerce, with excellent communication skills and the ability to resolve issues promptly.
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Job Summary
The role involves responding promptly to customer inquiries via phone, email, live chat, and social media.
Candidates will process orders, refunds, and exchanges while maintaining accurate records of all interactions.
The position offers a competitive salary with quarterly bonuses based on target achievement and opportunities for growth.
Matching Summary
Match Score: 75
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Gain City Best-Electric Pte Ltd is seeking a motivated Ecommerce Operation Executive to efficiently manage customer inquiries and enhance the overall customer experience. The ideal candidate should have a background in customer service, particularly in ecommerce, with excellent communication skills and the ability to resolve issues promptly.
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Salary
Competitive salary; Quarterly bonus if targets met; Benefits package included
Skills & Requirements
Must-have
Previous customer service experience
Excellent verbal and written English communication