The Leave Management Specialist is responsible for administering the leave and absence programs for all Genuine Parts Company employees from leave initiation through closure
Job Summary
The Leave Management Specialist is responsible for administering the leave and absence programs for all Genuine Parts Company employees from leave initiation through closure.
This role will be responsible for providing consistent, quality care in a high-volume service center environment.
Ensure quality employee experience by using a professional and service-focused approach when handling all inquiries, transactions, and requests.
Matching Summary
The Leave Management Specialist is responsible for administering the leave and absence programs for all Genuine Parts Company employees from leave initiation through closure.
Skills & Requirements
Must-have
Administer leave and absence programs
High-volume service center environment
Process Leave requests
Track and monitor Leave claims
Log interactions in case management system
Professional and service-focused approach
Nice-to-have
Superior Customer Service skills
Attentive listening skills
Team player with a positive attitude
Self-guided learning ability
Key Requirements
3-5 years experience in leave management
3-5 years experience in employee benefits
3-5 years prior relevant experience in a call center
Exposure to HR and/or case management technologies
Experience with HR administration
Proficient computer skills (Microsoft Word, Microsoft Excel)