Billing Customer Support Specialist Ii

Exact Sciences

Multiple Locations, US
Base: $38,000 - $54,000; bonus/equity: bonus eligi...
Fully remote
Insurance eligibility assistance
Claim denial and eob inquiries
Payment collection and plans
Assist with insurance, coverage, and payment options for Cologuard, providing world-class service to patients

Job Summary

  • Assist with insurance, coverage, and payment options for Cologuard, providing world-class service to patients.
  • Interact with providers, patients, and payors to resolve billing inquiries, collect payments, and establish payment plans.
  • Exact Sciences offers a purpose-driven career with robust benefits including paid time off, parental leave, retirement savings, and health coverage.

Matching Summary

Assist with insurance, coverage, and payment options for Cologuard, providing world-class service to patients.

Salary

Base: $38,000 - $54,000; Bonus/Equity: bonus eligible; Benefits: paid time off, paid leave, retirement savings plan, wellness support, health benefits

Skills & Requirements

Must-have

  • Insurance eligibility assistance
  • Claim denial and EOB inquiries
  • Payment collection and plans
  • HIPAA compliance
  • Accurate documentation

Nice-to-have

  • Exceptional customer experience
  • Teamwork and adaptability
  • Inclusion mindset

Key Requirements

  • High School diploma or GED
  • 2+ years of customer service experience
  • Authorization to work in the United States without sponsorship

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter