Senior Salesforce Administrator

Carat Australia

Bangalore, India
5+ years salesforce administrator experience
Sales cloud certification required
Lightning and app development experience
The role involves managing the existing user base, licenses, profiles, and providing daily administration support for a global user base

Job Summary

  • The role involves managing the existing user base, licenses, profiles, and providing daily administration support for a global user base.
  • You will execute complex configuration changes including Flows, approval processes, dashboards, and reports while troubleshooting user issues.
  • As an in-house expert, you are expected to establish best practices, maintain documentation, and suggest improvements to platform features.

Matching Summary

The role involves managing the existing user base, licenses, profiles, and providing daily administration support for a global user base.

Skills & Requirements

Must-have

  • 5+ years Salesforce Administrator experience
  • Sales Cloud certification required
  • Lightning and App development experience
  • Flow creation and management skills
  • Global organization experience preferred

Nice-to-have

  • ITIL Foundation certificate or experience
  • Agile best practices knowledge
  • Strong negotiation and customer service skills
  • Creative problem-solving abilities
  • Empathetic and professional manner

Key Requirements

  • Certified Salesforce Administrator
  • Sales Cloud certification essential
  • 5+ years of experience as a Salesforce Administrator
  • Experience with Lightning and Salesforce App development

Work Rights

Not specified

Tailored Resume

Cover Letter