Service Advisor

Lithia Toyota of Odessa

Odessa, TX, United States
Not specified
Initiate automotive services and repairs
Verify warranty and service contract coverage
Develop estimates and write repair orders
Lithia Toyota of Odessa is seeking a Service Advisor to assist customers with automotive services and repairs, acting as a liaison between customers and technicians. The ideal candidate should have previous experience in a similar role, a basic understanding of automobile mechanics, and a strong focus on customer service

Job Summary

  • The role involves initiating automotive services by ascertaining vehicle performance problems and service requests.
  • You will serve as the primary communicator and liaison between the customer and technician to ensure needs are understood.
  • Responsibilities include developing cost estimates, preparing repair orders, and administering manufacturer warranties.

Matching Summary

Match Score: 85

Lithia Toyota of Odessa is seeking a Service Advisor to assist customers with automotive services and repairs, acting as a liaison between customers and technicians. The ideal candidate should have previous experience in a similar role, a basic understanding of automobile mechanics, and a strong focus on customer service.

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Verify warranty and service contract coverage
  • Develop estimates and write repair orders
  • Communicate between customer and technician

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

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