Senior Manager, Success Architecture-agentforce

SALESFORCE

Not specified
8+ years in customer success roles
5+ years at management level
Experience managing teams of 15+
Salesforce is seeking a Senior Manager for Success Architecture within their Agentforce team, responsible for leading a group of Success Architects. The role emphasizes driving customer satisfaction, managing team performance, and fostering a culture of innovation and collaboration

Job Summary

  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • The Senior Manager will lead a team of Success Architects to ensure high customer satisfaction.
  • This role offers the opportunity to drive innovation and customer value realization.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Manager for Success Architecture within their Agentforce team, responsible for leading a group of Success Architects. The role emphasizes driving customer satisfaction, managing team performance, and fostering a culture of innovation and collaboration.

Skills & Requirements

Must-have

  • 8+ years in customer success roles
  • 5+ years at management level
  • Experience managing teams of 15+

Nice-to-have

  • Strong analytical skills
  • Passion for technology and innovation
  • Ability to influence across global teams

Key Requirements

  • Experience in Cloud/SaaS environments
  • Proven track record of driving operational excellence
  • Understanding of regional business dynamics

Work Rights

Not specified

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