Restaurant And Gaming Service Manager

Cineplex Galaxy

Calgary, Canada
1-3 years high volume venue management
Guest service excellence leadership
Restaurant and gaming floor operations
The Service Manager is responsible for ensuring policies are followed across guest-facing and culinary areas to maximize sales and profitability

Job Summary

  • The Service Manager is responsible for ensuring policies are followed across guest-facing and culinary areas to maximize sales and profitability.
  • This role requires protecting company assets while maintaining a positive work environment and reducing employee turnover through effective coaching.
  • Candidates must demonstrate the ability to lead teams during high-volume periods while adhering to all provincial health and safety regulations.

Matching Summary

The Service Manager is responsible for ensuring policies are followed across guest-facing and culinary areas to maximize sales and profitability.

Skills & Requirements

Must-have

  • 1-3 years high volume venue management
  • Guest service excellence leadership
  • Restaurant and gaming floor operations
  • Inventory control and shrinkage management
  • Staff training and development coaching
  • Health safety and liquor license compliance

Nice-to-have

  • Vision for hospitality culture building
  • Strong conflict resolution skills
  • Ability to work flexible hours evenings
  • Experience with groups and events execution
  • Proactive succession planning capabilities

Key Requirements

  • 1-3 years managing high volume restaurant or venue
  • Post-secondary education in business or hospitality preferred
  • Provincially applicable sell, sale, and handling of alcohol certificate

Work Rights

Not specified

Tailored Resume

Cover Letter