Scheduling Senior Coordinator - Lung Cancer Screening
The Ohio State University
Columbus, OH, US
Advanced expertise in product/service line
Knowledge of multiple software systems
Accurate appointment scheduling
The Scheduling Senior Coordinator is an advanced position within the Revenue Cycle that provides non-medical support to patients, clinical care team members and the organization
Job Summary
The Scheduling Senior Coordinator is an advanced position within the Revenue Cycle that provides non-medical support to patients, clinical care team members and the organization.
This multi-dimensional position demonstrates advanced expertise in product, process or a service line area where patient care coordination across multiple disciplines is practiced and knowledge and understanding of multiple software systems is required to coordinate such care.
They provide ongoing support and effective communication to physicians and other clinical team members, patients and patient support systems by coordinating their requests and organizing and communicating in such a way that is clear and concise for all.
Matching Summary
The Scheduling Senior Coordinator is an advanced position within the Revenue Cycle that provides non-medical support to patients, clinical care team members and the organization.
Skills & Requirements
Must-have
Advanced expertise in product/service line
Knowledge of multiple software systems
Accurate appointment scheduling
Patient demographic and insurance information
Strong problem solving skills
Customer service skills
Nice-to-have
Positive first impression
Lead by example
Effective communication
Key Requirements
High School Diploma or GED
Minimum 2 years of experience in patient scheduling
Associate’s Degree preferred
Experience in healthcare setting preferred
Experience with Cadence, Optime Aria, Ambra preferred