Agente De Cobranza

Daimler Truck North America (DTNA)

Cuajimalpa De Morelos, Mexico
Customer service via phone and email
Negotiate payment solutions
Update client information in procollectnet
Manage assigned collections to reduce or eliminate overdue portfolios

Job Summary

  • Manage assigned collections to reduce or eliminate overdue portfolios.
  • Negotiate payment solutions for overdue accounts, including extensions, restructures, and payment calendars.
  • Handle customer inquiries and provide follow-up on claims, reconciliations, and payment solutions.

Matching Summary

Manage assigned collections to reduce or eliminate overdue portfolios.

Skills & Requirements

Must-have

  • Customer service via phone and email
  • Negotiate payment solutions
  • Update client information in ProcollectNet
  • Handle incoming and outgoing calls
  • Process and apply late payment interest

Nice-to-have

  • Customer-oriented approach
  • Technological innovation
  • Digital evolution
  • Value to trademarks and distributors

Key Requirements

  • Licenciatura Económico – Administrativa degree
  • Advanced English proficiency
  • Experience in Customer Service and/or Collections
  • Experience with credit granting, documentation, or recovery

Work Rights

Not specified

Tailored Resume

Cover Letter