Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years experience with ems or mazévo systems
The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing while managing a large, high-volume service team including professional staff and student employees.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability, tuition waivers, retirement 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years experience with EMS or Mazévo systems
  • Two years of staff supervision experience
  • Knowledge of risk management and emergency protocols

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union setting
  • Hands-on AV/production services knowledge
  • Customer service training background
  • Collaborative stakeholder relationship skills

Key Requirements

  • Bachelor's degree required
  • 4 years progressively responsible experience
  • 2 years event/reservations system experience
  • 2 years staff supervision experience
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter