Housing Coordinator - Customer Service Specialist Intermediate

Northland Community and Technical College

Moorhead, Minnesota, US
$20.76 - $29.22 hourly; $43,347 - $57,483 annually...
Customer service
Office procedures
Microsoft office/windows software
This position exists to coordinate all aspects of the room assignment process, including room changes, meal plans, billing, cancellations, as well as provide customer service for the department

Job Summary

  • This position exists to coordinate all aspects of the room assignment process, including room changes, meal plans, billing, cancellations, as well as provide customer service for the department.
  • Provide communication and customer service to current and prospective students, advising on policies and procedures of the Housing and Residential Life Department.
  • At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.

Matching Summary

This position exists to coordinate all aspects of the room assignment process, including room changes, meal plans, billing, cancellations, as well as provide customer service for the department.

Salary

$20.76 - $29.22 hourly; $43,347 - $57,483 annually; Benefits: Included

Skills & Requirements

Must-have

  • Customer service
  • Office procedures
  • Microsoft Office/Windows software
  • Student billing
  • Data collection and reports

Nice-to-have

  • Housing-related software
  • Community preferences
  • Public relations
  • Work/life balance

Key Requirements

  • Ability to train others
  • Supervise student workers
  • Legal ability to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter