Staff/principal Product Designer

Intercom

London, United Kingdom
Competitive salary + equity; not specified; benefi...
On-site
Shipped complex high-quality software products
Designs for multiple surfaces including ai first
End-to-end design ownership from concept to execution
Intercom is hiring an exceptional Staff/Principal level Product Designer to push the boundaries of product craft for their AI agent Fin

Job Summary

  • Intercom is hiring an exceptional Staff/Principal level Product Designer to push the boundaries of product craft for their AI agent Fin.
  • The role requires a maker who designs for multiple surfaces including desktop, mobile, and emerging AI-first experiences while balancing speed and detail.
  • Employees enjoy benefits such as competitive salary and equity, lunch served daily, unlimited access to AI tools, and flexible paid time off.

Matching Summary

Intercom is hiring an exceptional Staff/Principal level Product Designer to push the boundaries of product craft for their AI agent Fin.

Salary

Competitive salary and equity; Not specified; Benefits include pension match up to 4%, health insurance, and flexible PTO

Skills & Requirements

Must-have

  • Shipped complex high-quality software products
  • Designs for multiple surfaces including AI first
  • End-to-end design ownership from concept to execution
  • Balances speed and detail in pixel-perfect execution
  • Understands engineering and builds prototypes
  • Operates with agency autonomy and ownership

Nice-to-have

  • Deep passion for interaction design and product thinking
  • Ability to tell compelling stories with clarity
  • Experience mentoring others and refining processes
  • Taste for world-class visual and interaction design
  • Willingness to work in a hybrid office environment

Key Requirements

  • Staff or Principal level experience
  • Proven track record shipping complex software
  • Strong portfolio demonstrating pixel-perfect execution

Work Rights

Not specified

Tailored Resume

Cover Letter