Bss Provider Experience Representative Banner Plans And Networks

Banner Staffing Services

Mesa, Arizona, US
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Provider inquiries and escalated calls
Claims, benefits, and payments
Managed care issues resolution
** The job posting is for a Provider Experience Representative at Banner Staffing Services in Mesa, Arizona, offering a hybrid work model. The role involves providing customer service to healthcare providers, addressing inquiries related to claims, benefits, and medical billing in a fast-paced environment. **

Job Summary

  • As a Provider Experience Representative for Banner Plans & Networks you will take inbound calls answering questions from providers and their staff members.
  • You will call upon your background in medical billing, medical claims, customer service, and managed care to answer complex questions and find solutions regarding coverage, benefits and other coverage inquiries.
  • Registry/Per Diem positions are utilized as needed within our facilities.

Matching Summary

Match Score: 75

** The job posting is for a Provider Experience Representative at Banner Staffing Services in Mesa, Arizona, offering a hybrid work model. The role involves providing customer service to healthcare providers, addressing inquiries related to claims, benefits, and medical billing in a fast-paced environment. **

Skills & Requirements

Must-have

  • provider inquiries and escalated calls
  • claims, benefits, and payments
  • managed care issues resolution
  • excellent customer service and satisfaction
  • fast paced and multitasking environment

Nice-to-have

  • innovative, collaborative, and team-oriented approach
  • change lives, apply today
  • health care easier, so life can be better

Key Requirements

  • 3-4 years of experience in a high volume service center
  • High school diploma/GED or equivalent
  • Associate's degree preferred
  • 1-2 years of experience in medical claims adjudication

Work Rights

Not specified

Tailored Resume

Cover Letter