Kraken is a mission-focused company dedicated to accelerating the global adoption of crypto to achieve financial freedom and inclusion
Job Summary
Kraken is a mission-focused company dedicated to accelerating the global adoption of crypto to achieve financial freedom and inclusion.
Client Security Analysts act as gatekeepers and investigators, working to regain client account access and prevent illicit activity through detailed analysis of data and client information.
The role offers growth from entry-level training to handling sensitive security actions, with a strong emphasis on teamwork, continuous learning, and meeting performance metrics.
Matching Summary
Kraken is a mission-focused company dedicated to accelerating the global adoption of crypto to achieve financial freedom and inclusion.
Skills & Requirements
Must-have
client-facing security response
analyzing suspicious account activity
strong attention to detail
metrics-driven environment experience
fluent English communication
ability to multitask high volume requests
working evenings and weekends
Nice-to-have
experience with crypto trading platforms
fluency in additional languages
experience in compliance or fraud domains
motivated by crypto mission
peer support and constructive feedback culture
Key Requirements
minimum 2 years customer service or security experience
experience in metrics-driven performance targets
fluent English written and verbal skills
ability to work independently in fast-paced environment
willingness to work recurring evenings and weekends