Senior Client Service Representative, Employee Benefits

HUB International

Vancouver, BC, Canada
Base: $65,000 to $75,000; bonus/equity: not specif...
Employee benefits coverage and administration
Resolve benefit inquiries, challenges, and claims
Proactive client service
You will work with clients to address inquiries and manage information regarding employee benefits coverage and administration

Job Summary

  • You will work with clients to address inquiries and manage information regarding employee benefits coverage and administration.
  • You’ll be working with insurance carriers and clients to resolve benefit inquiries, challenges, and claims issues.
  • We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow.

Matching Summary

You will work with clients to address inquiries and manage information regarding employee benefits coverage and administration.

Salary

Base: $65,000 to $75,000; Bonus/Equity: Not specified; Benefits: Extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, eligible bonuses, and commissions for some positions.

Skills & Requirements

Must-have

  • Employee benefits coverage and administration
  • Resolve benefit inquiries, challenges, and claims
  • Proactive client service
  • Manage new client implementation
  • Prepare and attend client meetings

Nice-to-have

  • Team-oriented culture
  • Work-life balance
  • Positive, collaborative environment
  • Entrepreneurial mindset
  • Innovative and open to sharing ideas

Key Requirements

  • LLQP and Life License (or willing to obtain within six months)
  • 5+ years of experience in employee benefits
  • GBA, RPA or CEBS’ designation (or actively pursuing)
  • Post-secondary education in Business Administration or related field (or equivalent experience)
  • Intermediate or advanced MS Office Suite proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter