Branch Operations Coordinator Austin Northwest District Tx

Wells Fargo

Round Rock, TX, US
Customer service and issue resolution
Processing and approving teller transactions
Minimizing risks under established policies
At Wells Fargo, we're committed to driving innovation, empowering communities, and helping our customers succeed, offering a meaningful career with robust benefits and programs designed for work-life balance

Job Summary

  • At Wells Fargo, we're committed to driving innovation, empowering communities, and helping our customers succeed, offering a meaningful career with robust benefits and programs designed for work-life balance.
  • In this role, you will support customer experience by accurately processing transactions, sharing digital solutions, and making introductions to bankers, while completing operational activities and minimizing risks.
  • You will resolve issues related to daily operations, support the Branch Manager in operational tasks and scheduling, and provide excellent service by demonstrating care and building relationships.

Matching Summary

At Wells Fargo, we're committed to driving innovation, empowering communities, and helping our customers succeed, offering a meaningful career with robust benefits and programs designed for work-life balance.

Skills & Requirements

Must-have

  • Customer service and issue resolution
  • Processing and approving teller transactions
  • Minimizing risks under established policies
  • Supporting branch manager in operational tasks
  • Resolving issues related to daily operations

Nice-to-have

  • Connecting customers to technology
  • Educating customers on mobile banking
  • Identifying potential fraud/risky accounts
  • Working independently and prioritizing tasks
  • Motivating diverse teams to achieve potential

Key Requirements

  • 1+ years of customer service experience
  • Equivalent demonstrated experience
  • Ability to work Saturdays

Work Rights

Not specified

Tailored Resume

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