Assistant Manager, Operations, Sims Ave

Mark’s

Sims Ave, Canada
Base: $34,800 to $52,200; bonus/equity: bonuses or...
Customer service model standards
B2b commercial business function
Omni-channel customer experience
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer

Job Summary

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Beyond a competitive base salary of $34,800 to $52,200, you'll enjoy company benefits, bonuses, or any additional compensation.

Matching Summary

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.

Salary

Base: $34,800 to $52,200; Bonus/Equity: bonuses or any additional compensation; Benefits: company benefits

Skills & Requirements

Must-have

  • Customer service model standards
  • B2B Commercial Business function
  • Omni-channel customer experience
  • Inventory movement to salesfloor
  • Operating procedures compliance
  • Shipping/receiving operations management
  • eCommerce fulfillment operations
  • Cash management
  • Operations systems & compliance
  • Annual inventories preparation
  • Corporate LP, cash and audit policies
  • OH&S policies and procedures
  • Shift Starter meetings
  • Brand ambassador
  • Performance management expectations
  • Progressive discipline
  • Positive and motivating work environment

Nice-to-have

  • Coaching and follow-up
  • Exceptional communication skills
  • Organizational skills
  • Training and mentoring skills
  • High energy and enthusiasm
  • Drive to succeed

Key Requirements

  • Proven ability to coach, mentor and develop team
  • Proven ability to build and manage daily/weekly plan
  • 3-5 years retail experience required
  • Basic computer skills required

Work Rights

Not specified

Tailored Resume

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