The role involves providing excellent customer service while continuously improving business processes within a global industrial organization backed by Berkshire Hathaway
Job Summary
The role involves providing excellent customer service while continuously improving business processes within a global industrial organization backed by Berkshire Hathaway.
Essential duties include managing customer orders, preparing weekly backorder reports, and collaborating with operations teams to ensure on-time delivery.
Candidates must demonstrate strong proficiency in Microsoft Excel for data analysis and maintain accurate records within the company's ERP system.
Matching Summary
The role involves providing excellent customer service while continuously improving business processes within a global industrial organization backed by Berkshire Hathaway.
Skills & Requirements
Must-have
3 years customer service experience
Advanced Excel skills including pivot tables
ERP system navigation and data entry
Nice-to-have
Experience with Epicor iScala preferred
Strong verbal and written communication
Ability to adapt to new procedures
Key Requirements
Minimum 3 years hands-on customer service experience
Proficiency in advanced Excel functions like XLOOKUP
Experience with Epicor iScala or similar ERP systems