Customer Service Officer, Rent And Income

Mission Australia

Rosny Park, Tasmania, Australia
Base: $81,572 + super; bonus/equity: not specified...
Accurate household rent reviews
Administrative and customer support
Database and digital system confidence
Make a meaningful difference in people’s lives through meaningful housing support by playing a vital role in supporting residents across Australia to maintain sustainable tenancies

Job Summary

  • Make a meaningful difference in people’s lives through meaningful housing support by playing a vital role in supporting residents across Australia to maintain sustainable tenancies.
  • As a Customer Service Officer – Rent & Income, you’ll be at the heart of delivering fair, accurate, and compliant rent reviews, while providing essential administrative and customer support to staff, residents, and stakeholders.
  • Benefits include not-for-profit salary packaging, free external counselling, volunteering opportunities, and extra leave.

Matching Summary

Make a meaningful difference in people’s lives through meaningful housing support by playing a vital role in supporting residents across Australia to maintain sustainable tenancies.

Salary

Base: $81,572 + Super; Bonus/Equity: Not specified; Benefits: NFP salary packaging benefits

Skills & Requirements

Must-have

  • Accurate household rent reviews
  • Administrative and customer support
  • Database and digital system confidence
  • Rent calculation guidance
  • Tenant communication coordination
  • Debt recovery support

Nice-to-have

  • Collaborative mindset
  • Commitment to confidentiality
  • Passion for helping communities
  • Innovative and inclusive culture

Key Requirements

  • National police history check
  • Qualifications
  • Referee checks
  • WWCC

Work Rights

Not specified

Tailored Resume

Cover Letter