Technical Customer Support Consultant - French/ Dutch/ English Speaker

IDEXX Laboratories Inc

Netherlands
Fluent in french, dutch, and english
Technical troubleshooting and repair
Customer relationship management
Our Customer Support Consultants are the direct line between IDEXX and our customers, vitally important for achieving our Purpose

Job Summary

  • Our Customer Support Consultants are the direct line between IDEXX and our customers, vitally important for achieving our Purpose.
  • Support consists of answering customer questions, explaining products and services, instructing in use of equipment, coordinating and assisting with equipment installations, configuring computer system hardware or software, troubleshooting and repairing system, database or data communication issues.
  • Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock.

Matching Summary

Our Customer Support Consultants are the direct line between IDEXX and our customers, vitally important for achieving our Purpose.

Skills & Requirements

Must-have

  • Fluent in French, Dutch, and English
  • Technical troubleshooting and repair
  • Customer relationship management
  • Answering customer questions
  • Explaining products and services

Nice-to-have

  • Natural affinity for helping customers
  • Self-motivated and stress-resistant
  • Empathetic nature
  • Networking and software support experience

Key Requirements

  • Fluent in French, Dutch, and English
  • Full-time availability

Work Rights

Not specified

Tailored Resume

Cover Letter