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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processing for Germany and Switzerland. The role requires professional fluency in German, strong analytical skills, and experience in client-facing positions, all in a fully remote work environment.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations and collaborate seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time remote position requiring availability from Saturday through Wednesday to support global operations.
Matching Summary
Match Score: 75
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processing for Germany and Switzerland. The role requires professional fluency in German, strong analytical skills, and experience in client-facing positions, all in a fully remote work environment.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing escalations handling
Nice-to-have
Experience working remotely
Mentoring and supporting colleagues
Asynchronous communication proficiency
Analytical problem-solving skills
Collaboration across international cultures
Key Requirements
Hands-on experience processing end-to-end payroll for Germany and/or Switzerland