Customer Service Rep Ii-1

MiTek

Not specified (assumed to be hybrid or onsite based on the nature of the role)
2+ years customer service experience
Microsoft office erp sap crm salesforce
Knowledge of residential commercial construction
MiTek is seeking a Customer Service Representative II who will provide support for customer inquiries, sales orders, and case management in a fast-paced environment. The ideal candidate should have relevant customer service experience, strong communication skills, and familiarity with construction-related products

Job Summary

  • The role requires providing support for calls, cases, and sales orders while managing multiple tasks in a fast-paced environment.
  • Employees must collaborate with subject matter experts to ensure case escalations are resolved satisfactorily and possess fluency in product lines.
  • MiTek is a Berkshire Hathaway company that transforms the building industry through software, services, and engineered products.

Matching Summary

Match Score: 75

MiTek is seeking a Customer Service Representative II who will provide support for customer inquiries, sales orders, and case management in a fast-paced environment. The ideal candidate should have relevant customer service experience, strong communication skills, and familiarity with construction-related products.

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Microsoft Office ERP SAP CRM Salesforce
  • Knowledge of residential commercial construction

Nice-to-have

  • Associates degree preferred
  • Fluency in MiTek product lines
  • Ability to manage tasks concurrently

Key Requirements

  • High School/GED required
  • Associates degree preferred
  • 2+ Years related customer service experience
  • ERP (SAP) and CRM (Salesforce) experience

Work Rights

Not specified

Tailored Resume

Cover Letter