Customer Experience Advisor

Capita

Rotherham, United Kingdom
Base: £24,043.50 py; bonus/equity: not specified; ...
2d onsite
Excellent communication skills
Experience in a complaint environment
Strong microsoft skills
As a Customer Experience Advisor, you will manage customer complaints from end to end and find resolutions

Job Summary

  • As a Customer Experience Advisor, you will manage customer complaints from end to end and find resolutions.
  • You will work collaboratively with stakeholders to achieve the best outcomes for customers.
  • The role offers a competitive salary and various employee benefits including paid volunteering days.

Matching Summary

As a Customer Experience Advisor, you will manage customer complaints from end to end and find resolutions.

Salary

Base: £24,043.50 Per annum; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent communication skills
  • Experience in a complaint environment
  • Strong Microsoft skills

Nice-to-have

  • Self-motivated individual
  • Positive and enthusiastic person
  • Ability to prioritise workload

Key Requirements

  • Experience in customer service
  • Ability to meet challenging deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter