Cs Agent - Level 1

Acquire Asia Pacific Pty

Pasig City, Philippines
Customer support & experience
Voice, chat, and email channels
Customer-first approach
Deliver a high-quality customer experience to Australian Telco products and services across voice, chat, and email channels

Job Summary

  • Deliver a high-quality customer experience to Australian Telco products and services across voice, chat, and email channels.
  • Support the acquisition of new mobile customers, contributing to the company’s continued growth.
  • Work closely with Team Leaders and team members to meet individual and team performance goals.

Matching Summary

Deliver a high-quality customer experience to Australian Telco products and services across voice, chat, and email channels.

Skills & Requirements

Must-have

  • Customer Support & Experience
  • voice, chat, and email channels
  • customer-first approach
  • mobile and broadband services
  • basic network, service, and handset issues

Nice-to-have

  • positive, proactive mindset
  • service excellence
  • exceed expectations
  • build strong, long-term customer relationships
  • consumer champion

Key Requirements

  • experienced Customer Service Representative
  • demonstrated success in an online or digital customer service environment

Work Rights

Not specified

Tailored Resume

Cover Letter