Taxpayer Support Specialist

OKLAHOMA TAX COMMISSION

Oklahoma, US
Base: $55,000; bonus/equity: not specified; benefi...
Fully remote
Interpret tax laws and regulations
Critical thinking and problem-solving
Communicate technical information clearly
The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service, promoting tax compliance through transparency and fairness

Job Summary

  • The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service, promoting tax compliance through transparency and fairness.
  • Specialists will address taxpayer inquiries, review tax accounts and returns, resolve account discrepancies, and process tax-related requests.
  • We offer a competitive benefits package including a state-paid benefit allowance, a wide choice of insurance plans, a Retirement Savings Plan with a generous match, and generous paid time off.

Matching Summary

The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service, promoting tax compliance through transparency and fairness.

Salary

Base: $55,000; Bonus/Equity: Not specified; Benefits: Generous state-paid benefit allowance, insurance plans, flexible spending accounts, retirement savings plan with match, paid vacation, sick leave, holidays, maternity leave, employee discounts, longevity bonus.

Skills & Requirements

Must-have

  • Interpret tax laws and regulations
  • Critical thinking and problem-solving
  • Communicate technical information clearly
  • Proficiency in tax systems and CRM
  • Handle sensitive taxpayer information
  • Manage multiple inquiries simultaneously

Nice-to-have

  • Bilingual proficiency in English and Spanish
  • Assist in onboarding and mentoring new team members
  • Collaborate with other divisions and departments

Key Requirements

  • Bachelor's degree in accounting, finance, business, public administration, or related field
  • Two years of professional customer support experience in financial, government, healthcare, or related field
  • Equivalent combination of education and relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter