Transcend; Ce Global Template Owner

Johnson & Johnson Innovative Medicine

Raritan, New Jersey, USA
Hybrid
Order management business processes
Global s/4 hana capability standardization
End-to-end order journeys
Johnson & Johnson is seeking a Customer Excellence Global Template Owner for their Innovative Medicine division. This hybrid role requires a strong background in order management and business process optimization within the pharmaceutical or life sciences sectors

Job Summary

  • This role will lead the consolidation of Order Management business processes and support the creation of the Global Template aligned with the Transcend Global roadmap rollout.
  • Key responsibilities include serving as the subject matter expert for Order Management activities to drive global S/4 HANA capability standardization, alignment, and adoption.
  • The role requires leading a team of 2–5 direct reports, owning people leadership, coaching, and full performance management responsibilities.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Customer Excellence Global Template Owner for their Innovative Medicine division. This hybrid role requires a strong background in order management and business process optimization within the pharmaceutical or life sciences sectors.

Skills & Requirements

Must-have

  • Order Management business processes
  • global S/4 HANA capability standardization
  • end-to-end Order journeys
  • Global Template development and stewardship
  • Business Simulation and User Acceptance Testing
  • people leadership and performance management

Nice-to-have

  • strong global business acumen
  • customer focus and collaborator development
  • influence and collaborate toward desired outcomes
  • advanced analytics and performance metrics
  • innovative technologies supporting automated processes

Key Requirements

  • Bachelor's/University degree or equivalent
  • 8-10+ years of relevant work experience
  • Minimum 5 years Pharma or Life Sciences business experience
  • Minimum 3 years business process build, engineering, or optimization experience
  • People management experience
  • Confirmed experience with testing methodology
  • Proven project management experience

Work Rights

Not specified

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