Customer Service Representative Leadership

AmeriVet

Base: $22-$25ph; bonus: up to $2,500 sign-on; bene...
2+ years veterinary reception experience
Leadership and team mentoring skills
Veterinary software proficiency (cornerstone/ezy vet)
This role serves as the primary point of contact for clients while overseeing front desk operations to ensure an efficient positive experience

Job Summary

  • This role serves as the primary point of contact for clients while overseeing front desk operations to ensure an efficient positive experience.
  • The successful candidate will lead, support, and mentor the reception team to maintain smooth daily hospital operations.
  • Employees receive competitive pay ranging from $22-$25 per hour, a sign-on bonus up to $2,500, and comprehensive benefits including health insurance and 401(k) matching.

Matching Summary

This role serves as the primary point of contact for clients while overseeing front desk operations to ensure an efficient positive experience.

Salary

Base: $22-$25/hr; Bonus: Up to $2,500 sign-on; Benefits: Health, dental, vision, 401(k), PTO

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and team mentoring skills
  • Veterinary software proficiency (Cornerstone/Ezy Vet)
  • High-volume appointment scheduling management
  • Client billing and payment processing

Nice-to-have

  • Compassionate approach to emotional situations
  • Experience with emergency patient flow
  • Strong verbal and written communication
  • Ability to troubleshoot scheduling conflicts
  • Team collaboration in fast-paced environment

Key Requirements

  • 2+ years veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology and services

Work Rights

Not specified

Tailored Resume

Cover Letter