Customer Success Manager, Sales & Trading

LSEG (London Stock Exchange Group)

Tokyo, Japan
Customer relationship management
Experience in fx trading
Communication and presentation skills
As a Customer Success Manager, you will foster meaningful relationships and act as a trusted advisor to our Trading Customers

Job Summary

  • As a Customer Success Manager, you will foster meaningful relationships and act as a trusted advisor to our Trading Customers.
  • You will develop Customer Value Plans and deliver agreed outcomes while building strong relationships with key stakeholders.
  • LSEG offers a range of tailored benefits and support, including healthcare and retirement planning.

Matching Summary

As a Customer Success Manager, you will foster meaningful relationships and act as a trusted advisor to our Trading Customers.

Skills & Requirements

Must-have

  • Customer relationship management
  • Experience in FX trading
  • Communication and presentation skills

Nice-to-have

  • Proactive and positive attitude
  • Collaborative approach to customer satisfaction
  • Knowledge of commodities and coding

Key Requirements

  • 2–5 years of experience in customer service
  • Bachelor’s degree required
  • Proficient in Japanese and business-level English

Work Rights

Not specified

Tailored Resume

Cover Letter