Assistant Manager- Service Experience- University Station Rack
Nordstrom Inc
Westwood, MA, United States
Base: $19.25 - $30.75 hourly; bonus/equity: this p...
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Driving results
Exceptional customer experience
Technology and innovation
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Nordstrom Inc is seeking an Assistant Service Experience Manager for their University Station Rack location in Westwood, MA. The ideal candidate should have a strong background in customer service, team coaching, and the ability to drive results in a fast-paced environment.
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Job Summary
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience.
Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes.
Nordstrom is proud to offer a variety of benefits to support employees and their families, including Medical/Vision, Dental, Retirement and Paid Time Away.
Matching Summary
Match Score: 75
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Nordstrom Inc is seeking an Assistant Service Experience Manager for their University Station Rack location in Westwood, MA. The ideal candidate should have a strong background in customer service, team coaching, and the ability to drive results in a fast-paced environment.
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Salary
Base: $19.25 - $30.75 Hourly; Bonus/Equity: This position may be eligible for performance-based incentives/bonuses; Benefits: 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Skills & Requirements
Must-have
driving results
exceptional customer experience
technology and innovation
influencing and coaching
financial aspects and budgets
Nice-to-have
business of fashion
collaborating with teams
protecting security and privacy
Key Requirements
track record of successful results
strong organizational, delegation and follow-through skills
clear and effective written and verbal communication