Guest Relations Officer

MDESG PTE. LTD.

Islandwide, Singapore
Warm guest greeting and welcome
Efficient seating management
Reservation handling via phone or online
The role involves warmly greeting guests, confirming reservations, and providing accurate wait times to ensure a pleasant dining atmosphere

Job Summary

  • The role involves warmly greeting guests, confirming reservations, and providing accurate wait times to ensure a pleasant dining atmosphere.
  • Candidates must efficiently manage table turnover and coordinate with kitchen staff to maintain smooth guest flow throughout the shift.
  • The position requires maintaining a clean and welcoming entrance area while addressing guest feedback and issues promptly.

Matching Summary

Match Score: 85

The role involves warmly greeting guests, confirming reservations, and providing accurate wait times to ensure a pleasant dining atmosphere.

Skills & Requirements

Must-have

  • Warm guest greeting and welcome
  • Efficient seating management
  • Reservation handling via phone or online
  • Coordination with kitchen and servers
  • Cleanliness of entrance area

Nice-to-have

  • Familiarity with OpenTable systems
  • Calmness under pressure
  • Polished professional appearance
  • Positive motivational attitude
  • Effective verbal communication skills

Key Requirements

  • Motivational and positive attitude required
  • Familiarity with reservation systems like OpenTable preferred

Work Rights

Not specified

Tailored Resume

Cover Letter