Not specified (assumed flexible working based on company culture).
Service design
Cx
Business analysis
PwC is seeking a Senior Analyst for their Customer Transformation team in Auckland, New Zealand, focusing on enhancing customer experiences across various sectors. The ideal candidate should have 2-4 years of experience in service design or business analysis, particularly in financial or professional services
Job Summary
Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong.
As a Senior Analyst in our Customer Transformation team in Auckland, you’ll work on real problems that affect how people experience services and products — in banking, retail, government and beyond.
PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
Matching Summary
Match Score: 85
PwC is seeking a Senior Analyst for their Customer Transformation team in Auckland, New Zealand, focusing on enhancing customer experiences across various sectors. The ideal candidate should have 2-4 years of experience in service design or business analysis, particularly in financial or professional services.
Skills & Requirements
Must-have
service design
CX
business analysis
transformation
design, analysis and systems thinking
human-centred lens
translating ambiguity into clear deliverables
Nice-to-have
people-focused skills
coaching, flexibility, and a culture
inclusive networks
whānau & community
Key Requirements
2–4 years’ experience
relevant qualification in design, psychology, business