Not specified (potentially hybrid or remote as per industry norms).
10+ years relevant experience
5-7 years product owner or agile delivery
End-to-end customer journey mapping
TD Bank is seeking a Customer Experience Strategy Lead in Mount Laurel, New Jersey, to develop and execute a comprehensive customer experience strategy that aligns with the bank's brand promise. The ideal candidate should have extensive experience in customer experience, product ownership, and team management, with a focus on data-driven insights and continuous improvement
Job Summary
The role is responsible for shaping and delivering a comprehensive, omnichannel customer experience strategy aligned to TD's brand promise.
Candidates must have significant expertise in Agile/Scrum processes and the ability to lead specialized product development support.
TD offers a competitive total rewards package including base salary, variable compensation, health benefits, and extensive career development opportunities.
Matching Summary
Match Score: 85
TD Bank is seeking a Customer Experience Strategy Lead in Mount Laurel, New Jersey, to develop and execute a comprehensive customer experience strategy that aligns with the bank's brand promise. The ideal candidate should have extensive experience in customer experience, product ownership, and team management, with a focus on data-driven insights and continuous improvement.