Patient Service Representative (psr) - Cardiology

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Onsite
Patient registration in emr system
Scheduling patient appointments
Handling multiple incoming phone lines
Advocate Health is seeking a Patient Service Representative for their Cardiology department, focusing on providing high-quality patient service and administrative support. The role requires strong customer service skills and familiarity with electronic medical records systems

Job Summary

  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, and career development programs.
  • The role involves providing efficient, high-quality service to patients through appointment scheduling, billing, and medical record services in a cardiology setting.
  • Advocate Health is a national leader in clinical innovation and employs 155,000 teammates across 69 hospitals and over 1,000 care locations.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative for their Cardiology department, focusing on providing high-quality patient service and administrative support. The role requires strong customer service skills and familiarity with electronic medical records systems.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid parking available, comprehensive benefits and retirement plans

Skills & Requirements

Must-have

  • Patient registration in EMR system
  • Scheduling patient appointments
  • Handling multiple incoming phone lines
  • Billing information entry
  • Medical records management
  • Ability to lift up to 35 pounds
  • Exposure to ill patients

Nice-to-have

  • Experience with eClinicalWorks system
  • Strong communication skills
  • Problem solving for patient inquiries
  • Flexibility to cover call offs and PTO
  • Ability to work under stressful conditions

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult callers/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter