Senior Business Operations Analyst

Verse

San Francisco, CA, United States
Base: $110,000 - $140,000; bonus/equity: competiti...
On-site
Customer onboarding and engagement
Data analysis and reporting
Customer feedback documentation
Support customer onboarding and day-to-day engagement activities to ensure a positive user experience

Job Summary

  • Support customer onboarding and day-to-day engagement activities to ensure a positive user experience.
  • Assist in gathering and organizing user feedback on goals, workflows, and product pain points, and collaborate with Product by documenting recurring customer needs for the product roadmap.
  • Work closely with Marketing and Sales to share customer insights, success stories, and use cases.

Matching Summary

Support customer onboarding and day-to-day engagement activities to ensure a positive user experience.

Salary

Base: $110,000 - $140,000; Bonus/Equity: Competitive compensation and equity grant; Benefits: Comprehensive benefits package including medical, dental and vision insurance, and 401k

Skills & Requirements

Must-have

  • Customer onboarding and engagement
  • Data analysis and reporting
  • Customer feedback documentation
  • Cross-functional collaboration

Nice-to-have

  • Customer-first mindset
  • Strong communication skills
  • Collaborative and proactive
  • Mission-driven environment

Key Requirements

  • 2+ years consulting experience
  • Proficiency in Excel and PowerPoint
  • Experience in renewable energy space
  • Ability to work cross-functionally

Work Rights

Not specified

Tailored Resume

Cover Letter