Customer Service Team Leader

Aussie Broadband

Traralgon, Victoria, Australia
**
Guide customer service consultants
Technical and account support
Advanced computer skills
** Aussie Broadband is seeking a Customer Service Team Leader in Traralgon, Victoria, to guide a team dedicated to providing exceptional support to residential customers. The company emphasizes a supportive, people-first culture that values diversity and inclusion while offering a range of attractive benefits. **

Job Summary

  • As a Team Leader, you’ll guide a group of caring, customer‑focused consultants who support our residential customers with both technical and account‑related needs.
  • Aussie Broadband is known for its supportive, people‑first culture and commitment to Inclusion and Diversity.
  • Benefits include 26 weeks paid parental leave, discounted internet, flexible working arrangements, and a Fitness Passport.

Matching Summary

Match Score: 75

** Aussie Broadband is seeking a Customer Service Team Leader in Traralgon, Victoria, to guide a team dedicated to providing exceptional support to residential customers. The company emphasizes a supportive, people-first culture that values diversity and inclusion while offering a range of attractive benefits. **

Skills & Requirements

Must-have

  • guide customer service consultants
  • technical and account support
  • advanced computer skills
  • thoughtful negotiation skills
  • people-centred solutions

Nice-to-have

  • supportive people-first culture
  • advocates for Inclusion and Diversity
  • helpful understanding of telco space
  • communicates clearly and openly
  • naturally approachable style
  • uplifting others
  • inspire confidence
  • genuine care for people's experiences
  • thrive in team-focused environment

Key Requirements

  • leadership strengths
  • work independently and in a team

Work Rights

Not specified

Tailored Resume

Cover Letter