The role involves cultivating long-term partnerships with key accounts while managing dealer and direct contract business activities from order to installation
Job Summary
The role involves cultivating long-term partnerships with key accounts while managing dealer and direct contract business activities from order to installation.
Candidates will act as a project liaison between customers, dealers, and internal operations to ensure compliance and timely delivery of MillerKnoll products.
The position requires developing alternative project solutions that maximize sales potential while minimizing business risk and maintaining high customer satisfaction.
Matching Summary
The role involves cultivating long-term partnerships with key accounts while managing dealer and direct contract business activities from order to installation.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
6-7 years customer service or sales experience
Bachelor's degree or equivalent experience
Contract furniture industry knowledge
Project management for complex accounts
Cross-functional collaboration skills
ISO work instructions compliance
Nice-to-have
Experience with business systems and technology
Strong negotiation and conflict resolution skills
Ability to lead continuous improvement teams
Travel availability for customer training
Mentoring and coaching capabilities
Key Requirements
Bachelor's degree required
6-7 years relevant experience
Manufacturing or service industry background preferred