Itops / Observability Engineer

The Ohio State University

Columbus, OH, US
Hybrid
4 years it operations experience
Scom splunk solarwinds monitoring
Linux windows environment support
The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style operational environment

Job Summary

  • The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style operational environment.
  • This role requires strong troubleshooting skills to triage incidents, manage tickets using ServiceNow or Jira, and escalate issues to appropriate engineering teams.
  • Candidates must have at least 4 years of experience in IT operations with hands-on exposure to enterprise monitoring platforms like SCOM, Splunk, and SolarWinds.

Matching Summary

The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style operational environment.

Skills & Requirements

Must-have

  • 4 years IT operations experience
  • SCOM Splunk SolarWinds monitoring
  • Linux Windows environment support
  • Incident triage and escalation
  • ServiceNow Jira ticket management

Nice-to-have

  • 24/7 shift-based NOC experience
  • ITIL aligned incident management
  • Alert tuning and dashboard optimization
  • Cloud-native monitoring solutions
  • Strong analytical skills with Excel

Key Requirements

  • Bachelor's degree or equivalent experience
  • 4 years of IT operations or NOC experience
  • Hands-on experience with SCOM, Splunk, SolarWinds

Work Rights

Not specified

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