People Support Associate (mandarin Speaker)

Roche

Petaling Jaya, Malaysia
**
Mandarin language proficiency required
Hr generalist knowledge
Customer service experience
** Roche is seeking a People Support Associate fluent in Mandarin to join their People Support Team in Petaling Jaya, Malaysia. The role involves providing HR-related support and services, enhancing customer service delivery, and contributing to continuous improvement within the HR function. Candidates should have experience in customer service or HR, strong communication skills, and a collaborative approach. **

Job Summary

  • The role serves as the first point of contact for all People & Culture enquiries within a global healthcare organization.
  • Candidates must possess strong communication skills in both English and Mandarin to support diverse stakeholders.
  • The position involves delivering consistent service on HR policies, systems, and administrative activities while ensuring data privacy compliance.

Matching Summary

Match Score: 75

** Roche is seeking a People Support Associate fluent in Mandarin to join their People Support Team in Petaling Jaya, Malaysia. The role involves providing HR-related support and services, enhancing customer service delivery, and contributing to continuous improvement within the HR function. Candidates should have experience in customer service or HR, strong communication skills, and a collaborative approach. **

Skills & Requirements

Must-have

  • Mandarin language proficiency required
  • HR generalist knowledge
  • Customer service experience
  • Workday HR processes knowledge
  • Shared service center experience

Nice-to-have

  • Matrix organization experience
  • Continuous improvement mindset
  • Cross-functional collaboration skills
  • Proactive problem solving
  • Growth mindset attitude

Key Requirements

  • Degree required
  • 1-2 years related experience or fresh graduate
  • English and Mandarin fluency
  • Experience with Workday HR processes

Work Rights

Not specified

Tailored Resume

Cover Letter