Collision Center Customer Service Representative

Hendrick Chrysler Dodge Jeep Ram Collision Center

Hoover, Alabama, US
Great pyy; benefits include pyid health insurance,...
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Answer incoming phone calls professionally
Greets customers entering the dealership
Directs calls to appropriate departments
** Hendrick Chrysler Dodge Jeep Ram Collision Center is seeking a Customer Service Representative to manage incoming calls and greet customers at their Hoover, Alabama location. The role emphasizes excellent customer service, teamwork, and adherence to company values, with attractive benefits including health insurance and paid training. **

Job Summary

  • The role involves answering incoming calls, directing them appropriately, and greeting customers as they enter the showroom or service area.
  • Employees will work directly with collision estimators to check in cars while maintaining high CSI standards in a fast-paced environment.
  • The position offers paid health insurance, 401k match, paid vacation, sick leave, holidays, and paid training.

Matching Summary

Match Score: 75

** Hendrick Chrysler Dodge Jeep Ram Collision Center is seeking a Customer Service Representative to manage incoming calls and greet customers at their Hoover, Alabama location. The role emphasizes excellent customer service, teamwork, and adherence to company values, with attractive benefits including health insurance and paid training. **

Salary

Great pay; Benefits include PAID Health insurance, 401k match, paid vacation, sick, holidays, and paid training

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Greets customers entering the dealership
  • Directs calls to appropriate departments
  • Maintains CSI at company standards
  • Accurate timekeeping system usage

Nice-to-have

  • Passion for delivering best customer service
  • Strong organizational and interpersonal skills
  • Ability to work in a busy environment
  • Teamwork through trust and respect
  • Commitment to continuous improvement

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of customer service experience desired
  • Basic computer skills including Microsoft Office
  • Regular and predictable attendance required
  • Ability to follow safety rules and regulations

Work Rights

Not specified

Tailored Resume

Cover Letter