Senior Salesforce Analyst

ServiceTitan

Yerevan, Armenia
Not specified; not specified; comprehensive benefi...
Hands-on salesforce experience
Troubleshoot system issues
Cross-functional collaboration
This role focuses on the day-to-day operational needs of the post-sales organization, including handling incoming requests and resolving production support tickets

Job Summary

  • This role focuses on the day-to-day operational needs of the post-sales organization, including handling incoming requests and resolving production support tickets.
  • The company offers comprehensive benefits including company-paid medical, dental, and vision insurance available to employees and their dependents from day one.
  • ServiceTitan encourages candidates from underrepresented groups to apply and values diverse perspectives in solving complex problems within a fast-paced SaaS environment.

Matching Summary

This role focuses on the day-to-day operational needs of the post-sales organization, including handling incoming requests and resolving production support tickets.

Salary

Not specified; Not specified; Comprehensive benefits including medical, dental, vision, and wellness programs

Skills & Requirements

Must-have

  • Hands-on Salesforce experience
  • Troubleshoot system issues
  • Cross-functional collaboration
  • Process mapping and analysis
  • User Acceptance Testing (UAT)
  • English proficiency

Nice-to-have

  • Experience with Smartsheet or Salesloft
  • Familiarity with Jira and Confluence
  • Salesforce Administrator certification
  • System migration or integration experience
  • Gainsight platform knowledge

Key Requirements

  • Strong written and verbal communication skills
  • Self-starter mentality with critical thinking
  • Ability to work with minimal direct supervision
  • Proficiency in English (written and verbal)

Work Rights

Not specified

Tailored Resume

Cover Letter