Base salary with annual bonus structure; holiday a...
2 days onsite
Degree in finance or economics
Experience in asset management or insurance
Strong analytical and organizational skills
SimCorp AS is seeking a Lead Customer Support Consultant in Warsaw, Poland, to provide expert-level support and service delivery to their financial clients. The role requires managing escalated client inquiries, guiding junior consultants, and ensuring customer satisfaction while promoting a collaborative and innovative work culture
Job Summary
The role involves defining, communicating, and solving complex customer issues by acting as an intermediary between clients and technical teams.
Candidates will be trained and mentored to become highly skilled while working closely with cross-functional teams to enhance customer satisfaction.
Benefits include flexible hybrid working hours, a modern office near Wilanowska metro station, and comprehensive healthcare packages.
Matching Summary
Match Score: 85
SimCorp AS is seeking a Lead Customer Support Consultant in Warsaw, Poland, to provide expert-level support and service delivery to their financial clients. The role requires managing escalated client inquiries, guiding junior consultants, and ensuring customer satisfaction while promoting a collaborative and innovative work culture.
Salary
Base salary with annual bonus structure; Holiday allowance upon 2-week vacation; Employer-paid Medicover Platinum healthcare package
Skills & Requirements
Must-have
Degree in finance or economics
Experience in asset management or insurance
Strong analytical and organizational skills
Ability to prioritize multiple tasks simultaneously
Nice-to-have
Knowledge of SimCorp Dimension
Interest in theoretical and practical financial issues
Service-minded attitude in time-sensitive settings
Collaborative team player with communication skills
Key Requirements
Degree in finance/economics required
Prior experience in financial world (asset management, insurance, etc.)