Entry Level Support Engineer

New Era Technology

Glenfield, New Zealand
On-site
First point of contact for it issues
Manage ticket board and documentation
Face-to-face communication with users
New Era Technology is seeking an Entry Level Support Engineer to join their team in Glenfield, New Zealand. This role involves providing technical support, troubleshooting IT issues, and engaging with clients in the education sector, all within a supportive and growth-oriented company culture

Job Summary

  • Join a global team of over 3,000 professionals committed to creating a workplace where everyone feels valued and empowered.
  • You will serve as the first point of contact for IT-related issues within the education sector, delivering excellent customer service.
  • The role involves working alongside industry-certified experts with access to continuous training and competitive benefits.

Matching Summary

Match Score: 85

New Era Technology is seeking an Entry Level Support Engineer to join their team in Glenfield, New Zealand. This role involves providing technical support, troubleshooting IT issues, and engaging with clients in the education sector, all within a supportive and growth-oriented company culture.

Skills & Requirements

Must-have

  • First point of contact for IT issues
  • Manage ticket board and documentation
  • Face-to-face communication with users
  • Local travel across Auckland required

Nice-to-have

  • Team-oriented culture
  • Continuous learning environment
  • Customer-focused mindset

Key Requirements

  • Must be a NZ Citizen or hold permanent residency
  • Must have a NZ Driver's License (Full or Restricted)
  • Entry level position with no specific degree mentioned

Work Rights

Must be a NZ Citizen or hold permanent residency

Tailored Resume

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