The reservations executive is responsible for informing, selling, and generating reservations, complying with policies and procedures to achieve greater profitability of rooms and excellent customer service for the group's clients
Job Summary
The reservations executive is responsible for informing, selling, and generating reservations, complying with policies and procedures to achieve greater profitability of rooms and excellent customer service for the group's clients.
Respond to any reservation or information request promptly and professionally, knowing all room features, locations, and hotel services.
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents.
Matching Summary
The reservations executive is responsible for informing, selling, and generating reservations, complying with policies and procedures to achieve greater profitability of rooms and excellent customer service for the group's clients.
Skills & Requirements
Must-have
Inform, sell, and generate reservations
Maintain updated rate structure
Handle reservation data and information
Adhere to market segment quotas
Nice-to-have
Customer orientation
Service and sales attitude
Result orientation
Negotiation skills
Organization and planning
Key Requirements
Advanced student of hospitality or related careers
Minimum 2 years of experience in similar positions