Customer Success Manager Mulesoft

Salesforce

Base: $123,100 - $186,300 annually; high-cost loca...
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Mulesoft anypoint platform experience
Api-led connectivity and integration patterns
3+ years customer success or saas experience
** Salesforce is seeking a Customer Success Manager specialized in MuleSoft to provide strategic guidance and support to high-value customers, ensuring they achieve substantial returns on their investments. The ideal candidate should possess extensive experience in customer success, SaaS platforms, and MuleSoft technologies, alongside strong consulting and communication skills. **

Job Summary

  • The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant return on investment with the MuleSoft platform.
  • This role requires driving adoption of Anypoint Platform capabilities while aligning technical goals with customer business priorities and strategic roadmaps.
  • Candidates must possess strong consulting skills to facilitate C-level conversations and influence business value through proven solutions.

Matching Summary

Match Score: 75

** Salesforce is seeking a Customer Success Manager specialized in MuleSoft to provide strategic guidance and support to high-value customers, ensuring they achieve substantial returns on their investments. The ideal candidate should possess extensive experience in customer success, SaaS platforms, and MuleSoft technologies, alongside strong consulting and communication skills. **

Salary

Base: $123,100 - $186,300 annually; High-cost locations: $147,400 - $202,600 per year; Bonus/Equity: Not specified in base range

Skills & Requirements

Must-have

  • MuleSoft Anypoint Platform experience
  • API-led connectivity and integration patterns
  • 3+ years Customer Success or SaaS experience
  • Stakeholder management at C-level
  • Technical health and adoption monitoring

Nice-to-have

  • AI agent proficiency and prompt engineering
  • Federal Civilian sector knowledge
  • Public Trust clearance eligibility
  • Salesforce ecosystem certifications
  • Strategic success planning skills

Key Requirements

  • MuleSoft Integration Associate certification
  • MuleSoft Developer certification
  • 3-4 years supporting MuleSoft Anypoint Platform
  • Understanding of API lifecycle management
  • Basic knowledge of REST APIs and security

Work Rights

Not specified

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