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Sofitel Brisbane Central is seeking a Guest Relations Agent to enhance the guest experience by providing exceptional service, particularly for VIP guests. The ideal candidate should have previous experience as a Butler, excellent communication skills, and the ability to work under pressure.
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Job Summary
Be present on time for the shift, ensure being on the standard presentable image of the hotel (Hair style, uniform & grooming).
Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card membership, and get feedback from the guests.
Prepare the TOP VIP’s C-Out: Make sure that the bills are revised.
Matching Summary
Match Score: 75
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Sofitel Brisbane Central is seeking a Guest Relations Agent to enhance the guest experience by providing exceptional service, particularly for VIP guests. The ideal candidate should have previous experience as a Butler, excellent communication skills, and the ability to work under pressure.
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