Principal Machine Learning Engineer, Gai Search Relevance - Ranking - Moveworks

ServiceNow

Mountain View, United States
On-site
Genai search platform architecture
Information retrieval and llms
Scalable abstractions and frameworks
Define and drive the multi-year technical strategy for our search ecosystem — ensuring it is scalable, extensible, secure, and capable of supporting the next generation of agentic and LLM-enabled experiences across the enterprise

Job Summary

  • Define and drive the multi-year technical strategy for our search ecosystem — ensuring it is scalable, extensible, secure, and capable of supporting the next generation of agentic and LLM-enabled experiences across the enterprise.
  • Lead the development of advanced conversational search systems, including multi-turn, multi-hop, and agentic workflows.
  • Establish systematic evaluation methodologies and metrics for search and generative systems, including LLM-assisted evaluation frameworks.

Matching Summary

Define and drive the multi-year technical strategy for our search ecosystem — ensuring it is scalable, extensible, secure, and capable of supporting the next generation of agentic and LLM-enabled experiences across the enterprise.

Skills & Requirements

Must-have

  • GenAI Search Platform architecture
  • information retrieval and LLMs
  • scalable abstractions and frameworks
  • conversational search systems
  • LLM integration in search
  • evaluation methodologies and metrics
  • performance optimization and scalability

Nice-to-have

  • productionizing LLM systems
  • cost and latency considerations
  • Python for platform libraries
  • Golang or other backend languages

Key Requirements

  • 8+ years of engineering experience
  • Staff/Principal scope experience
  • Deep expertise in search systems
  • Strong background in NLU/ML
  • Experience designing distributed systems

Work Rights

Not specified

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