At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
As an ITSM Specialist, you will play a crucial role in optimizing our IT service management processes and ensuring efficient delivery of IT services across the organization.
We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
IT Service Management (ITSM)
ITIL-based process implementation
BMC Helix service management tool
SAP application consulting
ITSM process optimization
Data analysis and reporting
Nice-to-have
Accepting Feedback
Active Listening
Analytical Reasoning
Emotional Regulation
Empathy
Implementation Support
Inclusion
Intellectual Curiosity
Optimism
Performance Assessment
Problem Solving
Project Delivery
Key Requirements
Bachelors degree in IT or related field
ITIL certification (V3 Foundation or higher)
1-2 years experience in IT Service Management
4-7 years experience in SAP SD implementation and support