Customer Success Manager - Data360 - Missionforce - Ts/sci Clearance

Salesforce

San Francisco, California, United States
Base: $123,100 - $186,300 annually; location adjus...
Active ts/sci security clearance
Us citizenship required
Salesforce data cloud expertise
The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant return on investment with the Signature Success Plan

Job Summary

  • The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant return on investment with the Signature Success Plan.
  • Candidates must possess an active TS/SCI clearance and US citizenship to support defense, intelligence, and law enforcement agencies in implementing secure cloud solutions.
  • The role requires driving adoption of Salesforce and Tableau features while utilizing AI agents for routine task automation and health monitoring.

Matching Summary

The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant return on investment with the Signature Success Plan.

Salary

Base: $123,100 - $186,300 annually; Location Adjusted: $147,400 - $202,600 in CA/NY/Select Cities; Equity/Bonus: Not specified

Skills & Requirements

Must-have

  • Active TS/SCI Security Clearance
  • US Citizenship Required
  • Salesforce Data Cloud expertise
  • Tableau Desktop and Cloud proficiency
  • 3+ years Customer Success experience
  • National Security industry background

Nice-to-have

  • Prompt Engineering basics
  • AI agent automation skills
  • Executive stakeholder relationship building
  • Consulting and business value delivery
  • Experience with government procurement processes

Key Requirements

  • Active TS/SCI Clearance
  • US Citizen (no dual citizenship)
  • 3+ years Customer Success or SaaS experience
  • Salesforce Data Cloud Certification
  • Tableau Desktop Specialist Certification

Work Rights

Must have US citizenship (no dual citizenship)

Tailored Resume

Cover Letter