Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
Customer service work experience in contact center
Accurate data entry into computer systems
The role involves coordinating patient registration and scheduling while ensuring timely, efficient, and high-quality service for patients and referring providers
Job Summary
The role involves coordinating patient registration and scheduling while ensuring timely, efficient, and high-quality service for patients and referring providers.
Candidates must demonstrate the ability to accurately transcribe sensitive information across multiple systems while maintaining strict HIPAA compliance.
This position offers competitive hourly pay ranging from $18.58 to $26.58 along with comprehensive benefits and career advancement opportunities at Mass General Brigham.
Matching Summary
The role involves coordinating patient registration and scheduling while ensuring timely, efficient, and high-quality service for patients and referring providers.
Salary
Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available
Skills & Requirements
Must-have
High School Diploma or Equivalent
Customer service work experience in contact center
Accurate data entry into computer systems
HIPAA confidentiality compliance knowledge
Strong communication and interpersonal skills
Nice-to-have
Experience in medical office or health care setting
Epic electronic health record system experience
Knowledge of referral triage processes
Understanding of insurance stipulations for scheduling
Ability to handle high volume of calls
Key Requirements
High School Diploma or Equivalent required
0-1 year customer service work experience required
No degree substitution allowed for education requirement